A configurable customer support service portal.
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- Service Center Management software, free download For Windows 7
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Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets. Find and compare top Call Center software on Capterra, with our free and interactive tool. Quickly browse through hundreds of Call Center tools and systems and narrow down your top choices. Filter by popular features, pricing options, number of users, and read reviews from real users and find a tool that fits your needs.
Download the SSC Data Sheet. It includes screenshots, extra features and more information. *Guide will be sent to your e-mail
PhaseWare's Self Service Center is the portal for your customers to submit incidents, find answers to common problems, get downloads, and much more.
Customer support 24/7/365
Day or night, today’s customer demands attention. With PhaseWare’s SSC you can deliver what the customer needs whether you are operating or not.
Incident deflection
Allow customers to search knowledge bases, solutions, downloads, forums, notices, incidents, and FAQs to resolve their own issues.
Self-administration
Enable customers to execute their own reports and manage company information such as updating contacts or managing licenses and files.
Online updates and downloads
Software updates and downloads available when the customer wants them. Gifquickmaker 1 5 1. No need for them to wait until operation hours.
Publish information
Send notifications with published info or make documentation available to specific customers or entire groups.
User submitted issues
With the SSC, your customers don’t have to wait to let you know their issues. They can submit and track tickets online.
Submit
Submit incident tickets and check the status of their existing trouble tickets. Izotope rx 7 audio editor advanced v7 01.
Search
Search: knowledge base, solutions, downloads, forums, notices, FAQs.
Engage
Engage customers and offer peer support through forums and communities.
Retrieve
Retrieve document and software downloads, solution downloads, and other files.
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Subscribe
Subscribe to knowledge base topics of their interest and rate articles.
Receive
Meta – music tag editor 1 8 5. Receive customized notifications regarding incident status and resolution.
NEW! Self Service Center Mobile App
SSC Mobile is PhaseWare's customer self-service mobile app meant for your customers. Allow them to enjoy the power of your self service center from anywhere using our native iOS and Android App.
Learn More
Learn More
Learn more about PhaseWare's Self Service Center
Don’t wait. Request a demo to see how PhaseWare can help your customer support workflow.
Have questions? Click Here to contact us and ask.
Have questions? Click Here to contact us and ask.
Service Center Management software, free download For Windows 7
MOBOS is FREE GSM repair management tool and was developed to simplify and fasten your business process.
Service Center Management software, free download For Pc
Picture: MOBOS dashboard - main screen
Software Center Download Apps
Mobos is a free program designed for mobile repair centers. If you'd like to speed up and simplify the work in the service, the best choice is MOBOS. The variety of options integrated in one program, will make your life easier. Until now you may have used and printed all sorts of paper that were used as work orders, as well as many little pieces of paper that had your client's phone number written on, you probably had no insight into the status of the device the client trusted you with or you might have used way too complicated programs that required purchase of the license. All this is over now as we have created a program that solves these and many other problems and absolutely deserves to be tried out. With just a few clicks fill in and print your work orders, read reminders, search for your clients' phone numbers, find out whether you have available replacement phones, have the insight into the status of the device being serviced at any time in case your client desires to know whether the device has been serviced or not, and most importantly it is all for free. MOBOS doesn't require for its users to have high expertise in the field of use of the program, nor it requires special configuration of your computer including operative system, it is designed for everyone. Our support is availabe 24/7 to provide fast and high-quality help in case of any problems or questions. There is no need for you to wait any longer or have any doubts at all, try it right now by clicking MOBOS-DOWNLOAD.